Introduction
Atlas Towing Service, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website atlastowingservice.biz or use our services.
Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.
Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when you:
- Request towing or roadside assistance
- Submit a contact or service request form
- Communicate with us via phone, email, or other channels
This information may include:
- Name and contact information (email, phone number)
- Location and vehicle information
- Service requirements and details
- Payment information for completed services
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device information (browser type, operating system)
- Log data (IP address, access times, pages viewed)
- Cookies and similar tracking technologies
How We Use Your Information
We use collected information to:
- Provide towing and roadside assistance services
- Process service requests and dispatch help
- Communicate about your service and our offerings
- Improve our website and services
- Comply with legal requirements
Who Has Access to Your Information
Internal Access
Access to your personal information is limited to employees who need it to perform their job duties.
Third-Party Service Providers
We may share your information with:
- Form processing services (FormSubmit)
- Payment processors
- Analytics providers (when enabled)
Legal Requirements
We may disclose your information if required by law or to protect our rights and safety.
Data Security
We implement appropriate measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information for as long as necessary to:
- Provide and improve our services
- Maintain business records
- Comply with legal requirements
Your Rights
You have the right to:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
How to Delete Your Data
To request deletion of your personal information:
- Send an email to help@atlastowingservice.biz
- Include "Data Deletion Request" in the subject line
- Provide your name and any identifying information
We will process your request within 30 days.
Cookies
Our website uses cookies. For details, see our Cookie Policy.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be indicated by an updated "Last updated" date.
Contact Us
Atlas Towing Service, Inc.
Attn: Privacy Officer
30115 State Road 54
Wesley Chapel, FL 33543
Phone: +1 (332) 283-7587
Email: help@atlastowingservice.biz
Last updated: July 2026